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Government & Compliance

Passport Application and Renewal

Guidance applying for or renewing a Kenyan passport, including document preparation and online submission.

Official forms and paperwork on a desk

About this service

Kenyan passport applications and renewals are submitted through the eCitizen platform and require correct supporting documents, compliant photographs and accurate form completion. TeamTech Enterprises walks you through the entire process — from document checklists and passport photos to online submission and appointment tracking — so your application is complete before it reaches the Department of Immigration Services.

What you gain

  • Complete document checklists before you apply
  • Compliant passport photos taken in-house
  • Assistance completing eCitizen passport applications
  • Fewer delays caused by incorrect or missing information
  • Guidance on collection after processing

What you need to provide

Requirements differ for each customer. Items marked as legal or platform rules come from authorities such as KRA, NTSA or eCitizen — not from TeamTech. Items marked as operational are what we need from you to do the work.

  • Legal / official requirement

    National ID card (original) for all applicants.

  • Legal / official requirement

    Previous passport for renewals.

  • Legal / official requirement

    Compliant passport photographs (we can take these for you).

  • What you provide to TeamTech

    Parent/guardian ID details and consent for applicants under 18.

  • Depends on your situation

    Supporting documents for special cases: lost passports, name changes or dual-citizenship matters.

  • Government / platform rule

    Passport fees are statutory, set by the Department of Immigration Services and payable via eCitizen.

TeamTech never asks for passwords, PINs or one-time authentication codes. You always enter secure credentials yourself.

How the service works

  1. 1

    Contact TeamTech to confirm your passport type (fresh, renewal or replacement).

  2. 2

    We provide the exact document checklist for your case.

  3. 3

    You provide identification and we take compliant photographs.

  4. 4

    The eCitizen application is completed and submitted.

  5. 5

    Track processing and receive guidance on collection.

Questions about Passport Application and Renewal

Quick answers to what customers ask most often. If your situation is different, message us and we will explain what applies to you.

National ID card (original) for all applicants. Previous passport for renewals. Compliant passport photographs (we can take these for you). Parent/guardian ID details and consent for applicants under 18. Supporting documents for special cases: lost passports, name changes or dual-citizenship matters. Passport fees are statutory, set by the Department of Immigration Services and payable via eCitizen. We confirm any additional items with you before work begins.

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